Frequently Asked Questions
We’re glad you asked
Here are answers to some of the most commonly asked questions about North Shore Living Herbs®.
If you have other questions don’t hesitate to Contact us.
How should North Shore Living Herbs® be stored?
in a package
If you purchased North Shore Living Herbs® in a plastic package you should store all varieties, except basil, in your refrigerator (the ideal temperature is between 38°F and 45°F). The refrigerator is too cold for basil, which is best stored at temperatures between 50°F and 55°F. When storing basil if you must choose between an environment that to too warm and one that is too cold choose the warmer area. You do not need to water North Shore Living Herbs® that are sold in a package; the container itself acts as a mini greenhouse as the herbs essentially water themselves with the moisture contained in the root ball. Snip off the herbs you need and continue to store properly.
Another option is to remove the herbs from the container and place them in a mason jar or other container where you can fill with ¼ to 1/2” of cool water daily. When storing this way, the herbs should be placed in a cool place in partial sunlight.
in a pot
If you purchased North Shore Living Herbs® potted variety first remove the plastic sleeve by cutting along the dotted line. Then place the pot in a small dish and fill with ¼” to ½” of cool water; water daily in order to maintain this water level. Some herbs, like basil and mint, like a little more water than other varieties. The best location for your potted herb is a cool area that receives partial sunlight, be mindful not to expose basil to temperatures below 50°F. We recommend storing in your kitchen creating an instant herb garden so you can enjoy the aroma and easily snip off what you need to incorporate fresh herbs in your everyday meals, drinks and desserts.
Can you plant North Shore Living Herbs®?
Our products are intended for immediate culinary use. We suggest that you use them to create an instant herb garden in your kitchen following the instructions above. However, you can certainly try to replant our herbs, but we do not guarantee that they will transplant successfully. North Shore Living Herbs® are grown hydroponically in a climate-controlled environment and many of our herbs simply cannot survive the transition to a home garden. If you do attempt to replant them, here are some tips:
- Leave a few leaves on the plant to keep it alive.
- Place the plant inside a pot with fresh soil and proper drainage.
- Water once a day.
- Since the plant is grown in a greenhouse, it’s best to keep it inside until it produces new leaves.
- Avoid extreme temperature changes.
Why are the roots attached?
North Shore Living Herbs® are packaged with the roots intact so you get the freshest herbs possible. Since they are still alive, they last much longer than traditional cut herbs. When you use North Shore Living Herbs® you are using herbs in their freshest state which enables you to experience their flavor as nature intended.
How long should North Shore Living Herbs® last?
Some herb varieties are heartier than others but, on average, our herbs should last between 10 and 16 days from the time they are shipped from our greenhouse facility. Following proper storage guidelines is essential to extending the life on all North Shore Living Herbs®.
What is the “dirt” in the container?
It’s not dirt! We grow our herbs in peat moss, which is a natural growing medium that is harmless to your health. Simply remove the herbs from the root ball when you are ready to use them. We recommend you rinse the herbs before use, as you would with your other produce items.
How are North Shore Living Herbs® grown?
All North Shore Living Herbs® are grown hydroponically using the latest European greenhouse technology. Our unique growing system utilizes sustainable technology such as the reuse of water and the use of geothermal energy as a heat source. Our expert growers use integrated pest management techniques which means beneficial insects, like lady bugs, are used instead of pesticides to keep harmful pests out of the greenhouses. Furthermore, we are SCS HACCP certified for Food Safety and Security. These techniques allow us to provide you and your family with the safe and consistently high quality herbs to enjoy all year round.